Upgrading Admin By Request
Automatic Upgrade Process
As the installer is a standard MSI file, upgrading is automatically detected. When you deploy a newer version of the Admin By Request Windows client, msiexec.exe will automatically:
- Uninstall the old version
- Install the new version
Auto-Update Process
How Updates are Deployed
Admin By Request software updates are deployed using the Auto-Update process. To ensure stability and mitigate potential issues:
- New versions are not immediately deployed to all customers via auto-update
- Updates are gradually rolled out over a 4-8 week period after release
- This timeline may vary depending on feedback and any potential issues that arise
Manual Update Process
If you prefer to manually control the update process:
- Download the latest version from the Admin By Request portal
- Deploy using your preferred method:
- Individual installation
- Group Policy
- Software deployment tools
Additional Information
For more detailed information about the update process:
- Client-Portal Synchronization: Refer to Synchronizing Clients with the Portal documentation for details on how endpoint clients communicate with the portal inventory
- Release Information: Check the Release Notes (Windows) for details on what is covered in each new release
- Old Versions: You can visit the Download Archive for previous versions of Admin By Request.
info
This documentation was pulled from the Admin by Request Documentation and adapted to our environment. If you see any issues, please reach out to Shem directly (via teams or a ticket) and he can make appropriate changes.